Critical Reflection

How fast time flies, and I could not believe that I am writing my 11th blog post. During the start of the Effective Communication module, I was skeptical about the use of blogs as part of the module requirements. I find it a hassle to frequently update the blog. However, once I took the first step of creating my very first blog, I started to take pride in whatever I posted. The blog helped me in many ways that I could not imagine. It allowed to me to take ownership of my portfolio and helps to serve as a reminder of all the improvements that I need to make to improve my communication skills.

Thanks to the countless helpful feedback that I received on the blog, I could easily identify the mistakes pointed out to me. The increasing number of drafts for my assignments serves as an evidence of my gradual improvement in writing skills. Monroe’s motivated sequence was also taught to help improve my presentation skills. I find it highly effective and I implemented it into my own project presentation. I am always full of interesting ideas but conveying my ideas clearly to peers always proved to be a problem for me.

Therefore, I am really thankful to the module in helping to provide me a platform to improve upon my communication skills. The module helped shape me to be a confident writer and speaker, and it culminated in a presentation showcase that I did this week. I am really proud of myself that I managed to present to a sizable audience fluently and effectively. This all could not be achieved if not for the immense help and guidance that I received from my lecturer, Brad, and also my ever friendly and helpful peers.

Commented on: Masyita

 

Letter of Transmittal

28 November 2016

Mr. Brad Blackstone
Senior Lecturer
Singapore Institute of Technology SIT @ Dover
10 Dover Drive
Singapore 138683

Dear Mr. Blackstone
Proposal on Upgrading Singapore Mass Rapid Transit (SMRT) Maintenance Operation Centre(MOC)

This letter is to inform you of our acknowledgment and response to your letter of authorization. We would like to present to you our proposal on upgrading the MOC by setting up a Joint Command Centre (JCC) for Land Transport Authority (LTA) & SMRT.

In recent years, there has been a rise of communication problems between SMRT and the LTA when any train disruption occurs. SMRT entered a License and Operating Agreement(LOA) with LTA which gave SMRT the right to operate the North-South and East-West Lines (NSEWL). On two occasions, SMRT failed to meet its licensing obligations by not informing LTA the cause of the train breakdown in a timely manner.

Due to the communication breakdown between SMRT and LTA, our team is proposing an upgrade of SMRT’s MOC to a JCC. The JCC will provide a few specialised departments that disseminate information on train faults to respective engineers to solve the electrical or mechanical issues. Through our proposed solution, we hope to solve the communication problems between SMRT and LTA.

The team appreciates your time to read through our proposal. We hope that you will consider our proposed solution on solving the communication problems between SMRT and LTA, leading to a better management during train disruptions.

Yours Sincerely,

Team Leader Masyita

Analytical Reflection on Oral Presentation

Last week, I had my first oral presentation in a very long time. I presented to a class of an estimated 20 people. There were some positives from my presentation and it was very encouraging. My lecturer’s review stated that I managed to keep my eye contact with the audience throughout the presentation and my verbal projection was also clear enough. However, I would like to work on the few negatives that were pointed out to me.

Firstly, I received feedback that too much information was being crammed into a slide. I had a good suggestion from my lecturer to let each key point take up a slide space instead. I definitely will improve my future slides base on the suggestion. I believe that it will better grab the attention of the audience and the key point of each slide will be relayed to them more effectively.

Next, there was also a mention that the pacing of my presentation was a bit too fast near the end. I was actually quite nervous throughout the presentation and I believe that I could better control the pace of my presentation if I was much more calmer.

Lastly, my classmates pointed out to me that I had filled too much space during the Q&A session. I did not gave much chance for my other teammates to answer some of the questions posted. I was not aware of the situation at that point in time and got overly excited in answering all the questions immediately. In hindsight, I feel that I need to work better as a team member so as to portray a better team spirit to the audience.

In conclusion, considering that it was ages since I last had to do a presentation, I think that I did quite well for my presentation. I know that I need to work hard on improving the negative aspects of my presentation and as the saying goes, practice makes perfect!

Commented on: Calvin, Fazira

 

 

Problem and Purpose Statements

Problem Statement:

Despite the Maintenance Operation Centre being set up to solve the persistent communication issues between LTA and SMRT, recurring communication problems still occur. Such problems also lead to poor dissemination of information to the commuters during a train disruption. Unless a common platform is established where both SMRT and LTA are able to communicate effectively, future communication lapses will still be expected.

 

Purpose Statement:

The proposal aims to solve the communication issues by coupling a joint command centre between the agencies having a pool of shared information and thus improving the overall communication. This can be executed by setting up a common and independent department whose specific roles rely on spontaneous information relay and decision- making that eventually shortens the disruption and public response time.

Reader Response Draft 3

The webpage “Sustainability Efforts” (n.d.) from the Gardens By The Bay website stated that the key concept of Gardens by the Bay is to showcase the established ways of a sustainable environment. One of the initiatives incorporated is through the two lake systems known as the Dragonfly Lake and Kingfisher Lake. The two lakes help to filtrate water and provide a habitat for a huge variety of aquatic biodiversity. They also exhibit the importance of aquatic plants in improving and maintaining the quality of water. The webpage further explains its green efforts by introducing the Conservatories, which are made up of two glass biomes. The Conservatories shows the application of advanced technologies in reducing the energy consumption of cooling systems. They only utilize at most 70% of original energy consumption as compared to the standard cooling technologies. The last feature that is mentioned by the webpage is the ‘Supertrees’ which contributes to a sustainable environment by storing solar energy through photovoltaic cells. While it could be argued that there may be better green initiatives to be had, I feel that the two lake systems presented by the webpage are actually an excellent initiative.

One of the reasons why I support the green initiative by Gardens By The Bay to have two lake systems is because there are many proven benefits of having an aquatic ecosystem. An article on aquatic ecosystems has shown that a well-planned aquatic ecosystem assists in providing good living conditions for many different types of aquatic plants and fishes (Cohen, 2012). The healthy growth of the aquatic plants help filtrate the water coming from the Gardens’ surface runoff. The water cleansed by the aquatic plants will then be used for the Gardens’ irrigation system. As such, the listed benefits all aid me in understanding why the two lakes systems are an integral part of the Gardens’ concept.

Furthermore, the aquatic ecosystem created from the lakes boosts the aeration and circulation of the waters to beneficial levels. Aquatic plants and animals will continuously have fresh oxygen throughout the entire lake, including the ground levels. According to the U.S. Lake & Wetland Management (LakeandWetland.com, n.d.), excellent aeration and circulation in lakes results in a flourishing environment for the aquatic biodiversity to grow. Mosquito breeding is one of many possible problems of lake systems that has to be kept in check. Clean waters are imperative in denying the survival of mosquito larvae. Algae bloom are also likely to happen in lakes and aquatic plants helps prevent that by absorbing the nutrients needed for the algae to grow. The required standards of aeration and circulation, provided by the two lake systems, ensures that these problems would then not be a cause for concern.

In conclusion, I feel that the webpage did really well in stating clearly the many benefits of having two lake systems as part of the Gardens’ sustainability efforts. The other sustainable efforts stated by the webpage are also wonderful green initiatives that complements one another. However, the webpage can be more transparent and state the costs of having such an intensive aquatic ecosystem. By comparing the huge costs against the benefits, the public may then be more well-informed and show better appreciation of the efforts made by the people involved in Gardens By The Bay.

References

Benefits of Aeration in Lakes and Ponds. (n.d.). Lake & Wetland Management. Retrieved from http://lakeandwetland.com/benefits-of-aeration-in-lakes-and-ponds/

Cohen, C. (2012). Singapore Gardens An Environmental Sustainability Showcase. Retrieved from http://www.wwdmag.com/channel/casestudies/singapore-gardens-environmental-sustainability-showcase

Sustainability Efforts. (n.d.). Retrieved from http://www.gardensbythebay.com.sg/en/the-gardens/about-us/sustainability.html

Reader Response Draft 2

The webpage “Sustainability Efforts” from the Gardens By The Bay website stated that the key concept of Gardens by the Bay are the established ways of having a sustainable environment. One of the initiatives incorporated is through the two lake systems known as the Dragonfly lake and Kingfisher lake. The two lakes will help to filtrate water and provide a habitat for a huge variety of aquatic biodiversity. They will also exhibit the importance of aquatic plants in improving and maintaining the quality of water. The webpage further explains its green efforts by introducing the Conservatories which is made up of two glass biomes. The Conservatories will show the application of advanced technologies in reducing the energy consumption of cooling systems. They will only utilize at most 70% of original energy consumption as compared to the standard cooling technologies. The last feature that is mentioned by the webpage are the ‘Supertrees’ which contributes to a sustainable environment by storing solar energy through photovoltaic cells. I agree to a large extent that the two lake systems are instrumental in providing a perfect platform for a wide biodiversity of aquatic flora and fauna to flourish and help keep the waters clean.

One of the reasons why I support the statement made by the webpage is because there are many proven benefits of having an aquatic ecosystem. An article on aquatic ecosystems has shown that a well planned aquatic ecosystem assists in providing good living conditions for many different types of aquatic plants and fishes (Cohen, 2012). The healthy growth of the aquatic plants will help filtrate the water coming from the Gardens’ surface runoff. The water cleansed by the aquatic plants will then be used for the Gardens’ irrigation system. As such, the listed benefits all aid in understanding why having two lakes systems was always an integral part of the Gardens’ concept.

Furthermore, the aquatic ecosystem created from the lakes boosts the aeration and circulation of the waters to beneficial levels. Aquatic plants and animals will continuously have fresh oxygen throughout the entire lake, including the ground levels. According to the U.S. Lake & Wetland Management, excellent aeration and circulation in lakes will result in a flourishing environment for the aquatic biodiversity to grow (Lake&Wetland, n.d.). Mosquito breeding is one of many possible problems of lake systems that has to be kept in check. Clean waters are imperative in denying the survival of mosquito larvae. Algae bloom are also likely to happen in lakes. Aquatic plants helps prevent that by absorbing the nutrients needed for the algae to grow. By providing the required standards of aeration and circulation, these problems would then not be a cause for concern.

In conclusion, I feel that the webpage did really well in stating clearly the aim and purpose behind having two lake systems as part of their sustainability efforts. The other sustainable efforts stated by the webpage were also clear and provided detailed information. However, the webpage could be more transparent and state the costs of having such an intensive aquatic ecosystem. By comparing the huge costs against the benefits, the public may then be more well informed about the green initiatives and show better appreciation of the efforts made by the people involved in Gardens By The Bay.

References

Benefits of Aeration in Lakes and Ponds (n.d.) from http://lakeandwetland.com/benefits-of-aeration-in-lakes-and-ponds/

Cohen, C. (2012). Singapore Gardens An Environmental Sustainability Showcase. Retrieved from http://www.wwdmag.com/channel/casestudies/singapore-gardens-environmental-sustainability-showcase

Sustainability Efforts (n.d.) from http://www.gardensbythebay.com.sg/en/the-gardens/about-us/sustainability.html

Reader Response Draft 1

The web page “Sustainability Efforts” stated that the key concept of Gardens by the Bay is to maintain sustainability of the environment. One of the initiatives incorporated is through the two lake systems known as the Dragonfly lake and Kingfisher lake. The two lakes will help to filtrate water and provide a habitat for a huge variety of aquatic biodiversity. They will also exhibit the importance of aquatic plants in improving and maintaining the quality of water. The webpage further explains its green efforts by introducing the Conservatories which is made up of two glass biomes. The Conservatories will show the application of advanced technologies in reducing the energy consumption of cooling systems. They will only utilize at most 70% of original energy consumption as compared to the standard cooling technologies. Another added feature such as the ‘Supertrees’ also contributes by storing solar energy through photovoltaic cells. I agree to a large extent that the two lake systems are instrumental in providing a perfect platform for a wide biodiversity of aquatic flora and fauna to flourish and help keep the waters clean. 

The main reason why I support the statement made by the webpage is because there are many proven benefits of having  an aquatic ecosystem. Research has shown that a well planned aquatic ecosystem assists in providing good living conditions for many different types of aquatic plants and fishes (Cheri Cohen,2012). The healthy growth of the aquatic plants will help filtrate the water coming from the Gardens’ surface runoff. The water cleansed by the aquatic plants will then be used for the Gardens’ irrigation system. As such, the listed benefits all aid in understanding why having two lakes systems was always an integral part of the Gardens’ concept.

Furthermore, the aquatic ecosystem created from the lakes boosts the aeration and circulation of the waters to beneficial levels. Aquatic plants and animals will continuously have fresh oxygen throughout the entire lake, including the ground levels. This will then result in a flourishing environment for them to grow. Mosquito breeding is one of many possible problems of lake systems that has to be kept in check. Clean waters are imperative in denying the survival of mosquito larvae. Algae bloom are also likely to happen in lakes. Aquatic plants helps prevent that by absorbing the nutrients needed for the algae to grow. By providing the required standards of aeration and circulation, these problems would then not be a cause of concern.

In conclusion, I feel that the webpage did really well in stating clearly the aim and purpose behind having two lake systems as part of their sustainability efforts. The sustainable efforts stated by the webpage were clear and provided detailed information. However, the webpage could be more transparent and also state the costs of having such an intensive aquatic ecosystem. By comparing the huge costs against the benefits, the public may then be more well informed about the green initiatives.

 

Sustainability Efforts (n.d.) from http://www.gardensbythebay.com.sg/en/the-gardens/about-us/sustainability.html

Cheri Cohen (2012).Singapore Gardens An Environmental Sustainability Showcase. Retrieved Aug 14, 2012, from http://www.wwdmag.com/channel/casestudies/singapore-gardens-environmental-sustainability-showcase

Benefits of Aeration in Lakes and Ponds (n.d.) from http://lakeandwetland.com/benefits-of-aeration-in-lakes-and-ponds/